business communication notes in hindi pdf

There should be effective communication between superiors and subordinated in an organization, between organization and society at large (for example between management and trade unions). Immediate feedback can be obtained and misunderstandings if any can be avoided. Communication here plays a very important role in process of directing and controlling the people in the organization. Greater the number of levels, the more difficult is the job of managing the organization. There are various levels of hierarchy in an organization. Feedback is integral part of business communication.

Business communication involves constant flow of information. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication. Communication needs to be effective in business.

It is the mutual exchange of understanding, originating with the receiver.

Unit-1 Business Communication 1.0 Objective Communication is neither transmission of message nor message itself.

Business communication notes in hindi pdf